Cancellation policy

Ölich Plus: how your subscription works

With Ölich Plus you receive your favourite Ölich products at the rhythm you choose when ordering: every month, every 2 months or every 3 months. As a subscriber you pay less than for a one-time purchase.

No minimum term

Your subscription has no minimum term. You can cancel at any time, even right after your first delivery.

How to cancel

You will find your subscription in your customer account on oelich.com under “Subscriptions”. You can cancel it there in a few clicks.

Or send us an e-mail to info@oelich.com with your name and order number.

When the cancellation takes effect

The cancellation takes effect immediately for all future deliveries. If you cancel before the next billing date, we will not charge you again. A delivery that has already been paid at the time of your cancellation will still be sent to you.

Reminder before every delivery

Three days before every charge you receive an e-mail from us. This gives you time to skip a delivery, pause your subscription or cancel it.

Pause and skip

You can skip single deliveries or pause your subscription and resume it later, also in your customer account.

Price changes

If the price of your subscription changes, we will inform you by e-mail in advance. You can then cancel at any time.

Your right of withdrawal

Your statutory right of withdrawal remains unaffected. You will find all details in our cancellation policy.

Questions?

Write to us at info@oelich.com or call +49 170 170 1905. We are happy to help.