Shipping policy

Where is my order?

You can check the status of your parcel at any time here: Track your parcel

Shipping

We send every order with DHL including tracking. Within Germany your parcel usually arrives within 2 to 3 working days, in Austria and Switzerland within 4 to 7 working days.

All prices include statutory VAT. Shipping costs are added per order and are shown again in your basket and at checkout.

Delivery country	Shipping costs	Free shipping from
Germany	€4.90	€49 order value
Austria	€9.90	€99 order value
Switzerland	€24.90	€99 order value

Switzerland

We cover customs duties and import VAT for you. There are no further costs on delivery.

Other countries

Would you like to order Ölich to another country? Write to us at info@oelich.com and we will find a solution together.

Returns

You can withdraw from your order within 14 days without giving any reason. The quickest way is our form Withdraw from contract. You will find all details in our cancellation policy.

Please note: For reasons of health protection and hygiene, we cannot take back sealed products if the seal has been removed after delivery.

Returns within Germany are free of charge for you. After your withdrawal we will email you a return label. For returns from Austria and Switzerland you bear the cost of the return yourself.

Return address
Ölich GmbH
Bergelerweg 38
59302 Oelde
Germany

Questions about your delivery or return? We are here for you at info@oelich.com.