General Terms and Conditions

1. Scope

The following terms and Conditions apply to all orders via our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to his commercial nor his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general Terms and conditions, their validity is hereby objected to; they will only become part of the contract if we have expressly agreed to them.

2. Contracting party, conclusion of contract, correction options

The purchase contract is concluded with Ölich GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order you will receive a confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German

We save the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.

4. Terms of Delivery

We deliver free shipping.

We deliver only in the shipping way. A self-collection of the goods is unfortunately not possible.

5. Payment

The following payment methods are generally available in our shop:

Credit

When placing the order, you provide your credit card details. Your card will be charged immediately after placing the order.

SEPA direct debit

By submitting the order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one banking business day in advance (so-called prenotification). A banking business day is any business day except Saturdays, federal public holidays, and December 24 and 31 of each year. The account is debited before shipment of the goods.

PayPal, PayPal Express

In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. Further information can be found in the ordering process.

Sofort by klarna

In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. Further information can be found in the ordering process.

Google Pay

In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. Further information can be found in the ordering process.

Apple Pay

In order to process the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. Further information can be found in the ordering process.

giropay / paydirekt

In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt"), we offer the payment methods giropay and paydirekt.

using giropay

In order to be able to pay the invoice amount via giropay, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. Further information can be found in the ordering process.

paydirekt

In order to be able to pay the invoice amount via paydirekt, you must have a bank account activated for online banking, be registered with paydirekt, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. Further information can be found in the ordering process.

Amazon Pay

In order to pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, identify yourself with your access data and confirm the payment order. The payment transaction is carried out within one banking business day after placing the order. A banking business day is any business day except Saturdays, federal public holidays, and December 24 and 31 of each year. Further information can be found in the ordering process.

Skrill

In order to be able to pay the invoice amount via the Skrill service of the payment service provider Paysafe Payment Solutions Limited, Grand Canal House Grand Canal Street Upper Dublin 4, D04 Y7R5 Ireland ("Skrill"), you must be registered with Skrill, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by Skrill immediately after placing the order. Further information can be found in the ordering process.

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found in the respective payment option and in the ordering process.

Purchase on account via Klarna

The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.

Klarna Direct Debit

You grant Klarna a SEPA direct debit mandate. Klarna will inform you about the date of the account debit (so-called prenotification). The account debit takes place after shipment of the goods.

Klarna Credit Card

In the ordering process you enter your credit card details. Your card will be charged by Klarna immediately after placing the order. An address and credit check does not take place.

Installment purchase via Klarna

You can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The amount of the minimum installment is 6.95 euros.

6. Right of withdrawal

You are entitled to the statutory right of revocation as described in the revocation instruction.

7. Retention of title​​​​​​​

The goods remain our property until full payment.

For entrepreneurs, the following applies in addition: We reserve the ownership of the goods until full settlement of all claims arising from an ongoing business relationship. You may resell the reserved goods in the ordinary course of business; you assign all claims arising from this resale to us in advance – regardless of a combination or mixing of the reserved goods with a new item - in the amount of the invoice amount, and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We will release the securities to which we are entitled at your request insofar as the realisable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Transport damage​​​​​​​

The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment.

9. Warranty and Guarantees​​​​​​​

Validity of the statutory liability for defects

Unless expressly agreed otherwise below, the statutory warranty right shall apply.

The following restrictions and shorter deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents

in case of injury to life, body or health

in case of intentional or grossly negligent breach of duty as well as malice

in case of violation of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)

as part of a guarantee promise, if agreed, or

insofar as the scope of application of the Product Liability Act is opened.

Restrictions on consumers